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Jaebee's avatar
Jaebee
Channel Surfer
5 months ago
Solved

Wireless Bluetooth Speakers Wont Play Apple Music

My partner gifted me two Onn Roku Bluetooth speakers for my birthday, which we've successfully paired with our Roku soundbar. They work flawlessly for movie and TV audio, but I'm disappointed that I can't seem to use them for music playback from services like Apple Music or Tidal. Is there absolutely any method, even if it's a workaround or involves additional equipment, to get these speakers to play music? I'd really love to be able to use them for all audio, not just video.

Audio Bluetooth
  • RokuHaz-M's avatar
    RokuHaz-M
    4 months ago

    Hello again. Jaebee

    I appreciate your effort in helping me out by doing those steps! There's one more thing I want you to do that might help us fix the issue: 

    1. Start listening to your music,
    2. While the music is playing, press the star (*) button on your Roku remote.
    3. Go to sound mode and change to Music.

    You can also access the Expanded Stereo option and select Music. Check out this link to learn more about changing Sound Settings. 

    Hope this does the trick!

    The Roku Community Team

13 Replies

  • RokuHaz-M's avatar
    RokuHaz-M
    Community Moderator
    5 months ago

    Hi! Jaebee, 

    Thanks for posting to the Roku Community!

    I totally get that you want to jam out with your Roku Soundbar! To help you out, could you share:  

    • What happens when you try to access your music? Are any error messages popping up?
    • What soundbar model are you using, and what kind of TV (model) do you have?
    • Have you tried it on other music platforms like Spotify, aside from Apple Music or Tidal?

    Can’t wait to get this sorted so you can enjoy your tunes!

    The Roku Community Team

    • Jaebee's avatar
      Jaebee
      Channel Surfer
      5 months ago

      I have the Roku Streambar Pro, Samsung Smart TV, and the Onn Roku wireless speakers. When I access music it plays fine via the soundbar, no error messages. No I haven't tried Spotify. The Onn Wireless Speakers play audio when watching movies and television, however the Wireless speakers don't play any music. 

      • RokuHaz-M's avatar
        RokuHaz-M
        Community Moderator
        5 months ago

        Hi again. Jaebee 

        Thanks for keeping me posted!

        Can you share some more details to help me dig a little deeper? 

        • When you’re using these music platforms, are you on Roku OS or your TV’s system?
        • Could you provide us with your Roku Streambar Pro's Serial Number?
        • Has it worked before, or has it never worked?

        In the meantime, please unplug the Roku Streambar Pro, wait 15 seconds, and then plug it into the other ports. Let me know how it went.

        The Roku Community Team