Forum Discussion

tmroz's avatar
tmroz
Channel Surfer
2 years ago
Solved

Wired Roku Stream bar stopped working on Roku TV.

A few months ago a bought a Roku Stream bar and wireless subwoofer to go with my Roku TV. Worked great but about a week ago there was no sound so I set it back to use the TV speakers.  Worked on it t...
  • tmroz's avatar
    tmroz
    2 years ago

    Figured out the subwoofer. Needed to hit the reset button for 10 seconds to get it to repair. Finally all working.

  • tmroz's avatar
    tmroz
    2 years ago

    Previous to fixing the subwoofer, I powered off the TV. When back on it took me to the process of setting up the streambar as if it was new. Finally solved.

Tivoburkee's avatar
Tivoburkee
Community Streaming Expert
2 years ago

Orange light means it's not set to internet. If you keep resetting the Streambar you can expect that. Once it's connected to arc on your Roku tv, go into the setting menu of Roku tv refresh the CEC devices connected to it. Make sure you're using Roku tv remote and not the Streambar remote. 

tmroz's avatar
tmroz
Channel Surfer
2 years ago

Yes, using the TV remote. It says no CEC devices found. Tried changing out the HDMI cable between the sounbar and ARC but no change. Not sure what else to try. Don't even know if the problem is the sound bar or the TV.

  • Tivoburkee's avatar
    Tivoburkee
    Community Streaming Expert
    2 years ago

    Make sure the 1-touch play in enabled in both Roku tv and Roku streambar. 

     

    Settings> system> control other devices(CEC)> check the box for 1-touch play. 

    • tmroz's avatar
      tmroz
      Channel Surfer
      2 years ago

      I did look there and the box was unchecked.  So I checked it, did a search for CEC devices and again nothing found.  Still flashing orange.  Powered the streambar off/on.  Still flashing orange and nothing has changed.  Thanks anyway.

      • Tivoburkee's avatar
        Tivoburkee
        Community Streaming Expert
        2 years ago

        Have you gone into Network in settings and entered your internet credentials?