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littlejenn1's avatar
littlejenn1
Newbie
2 years ago
Solved

Vizio sound bar and Hisense Roku TV not sound synced.

I have connected my Vizio sound bar to my Hisense 4k Roku TV via E-ARC/HDMI and the sound continually gets off synced. I have unplugged both sound bar and tv several times with no permanent  luck. 

  • RokuERey's avatar
    RokuERey
    2 years ago

    Hello littlejenn1,

    Welcome to the Roku Community! 

    We appreciate you letting us know that you are experiencing audio sync issues with your Vizio soundbar when connected to your Hisense Roku TV. If the problem persists, you may want to try using a different HDMI cable to see if that resolves the issue. Additionally, if you have access to an optical cable, you could try using it to determine if the same issue occurs. To proceed, using your Roku remote navigate to Settings>>Audio>>Audio output>> then look for Optical.

    Thank you for reaching out to us.

    Best regards,
    Rey

1 Reply

  • RokuERey's avatar
    RokuERey
    Retired Moderator
    2 years ago

    Hello littlejenn1,

    Welcome to the Roku Community! 

    We appreciate you letting us know that you are experiencing audio sync issues with your Vizio soundbar when connected to your Hisense Roku TV. If the problem persists, you may want to try using a different HDMI cable to see if that resolves the issue. Additionally, if you have access to an optical cable, you could try using it to determine if the same issue occurs. To proceed, using your Roku remote navigate to Settings>>Audio>>Audio output>> then look for Optical.

    Thank you for reaching out to us.

    Best regards,
    Rey