Bonsler
3 years agoBinge Watcher
TV volume changes on its own with Roku ultra and 4K streaming sticks
The TV volume changes intermittently and goes up very loud or very low. This happens with our ROKU Ultra and ROKU 4K streaming sticks. Occasionally, the ROKU remote volume buttons won't work and you have to shut off the TV and turn it back on to gain control of the remote again. All of our streaming sticks software is updated.
Hi Community users,
Thanks for your patience while we investigated the issue you are experiencing with TV volume changes when playing content.
Please be aware that we believe this issue has been resolved and are rolling out the fix to affected devices.
Your patience and understanding in the meantime is much appreciated.
Thanks,
Danny