Streambar speaker crackling
Mine does the same. It’s about a year old- but I rarely use the speaker and am just now noticing it.
Forum Discussion
Hi Ilynch,
Thanks for following up.
Upon checking, I haven't seen any additional information or response to what I previously requested. Please provide us with the serial number of your Roku device and issue details and I'll have our Support team reach out directly to assist you further.
Best regards,
Mary
Ok, thank you. Here is the information you requested.
Model
Serial number
9102R - Roku Streambar
YL007K093662
Software version
11.5.0 • build 4312-95
Uptime
3 days 2 hours 50 minutes
Roku support
roku.com/support
Device ID
2A1137093662
Network name lanternet
IP address
192.168.5.231
wireless MAC address
84 EA:ED:7A:8A:87
Hello RokuMary-F,
Still haven't heard back from anyone on this.
Just wanted to make sure you saw the info I shared.
Thank you.
Hi Ilynch,
Saw your post!
A member of our Support team will reach out to you via email to assist you. Please let the Support team know if you have any other questions so they can assist you further and provide a resolution to this issue.
We appreciate your patience for the time being.
Best regards,
MaryHi, I have the same issue with the streambar crackling continously, very frustrating, I've tried resetting the unit but no joy.
Unit info:
Model 9102EU
Serial no. YL00CS180440
Hoping you can help,
Thanks in advance.
Hello allistairbarrat
Thanks for the post.
I have passed your information and concern to our Support team. I'd recommend keeping an eye on your email since they will be reaching out to you from there.
All the best,
Kariza
