Forum Discussion

MovieBuff73's avatar
MovieBuff73
Reel Rookie
4 years ago
Solved

Streambar sound cuts out when using Bluray Player via Optical

I got a Streambar a few weeks ago, and it is great! I love it! I had to connect it via the Optical Audio because my TV does not support HDMI ARC. Whenever I am streaming, there are no issues, but whe...
Audio Support
  • Tivoburkee's avatar
    Tivoburkee
    4 years ago

    So when you're streaming the optical cable never comes in use, only when using a different device connected to your tv it's used. Try reseating the optical cable or try a different optical altogether?

Tivoburkee's avatar
Tivoburkee
Community Streaming Expert
4 years ago

So when you're streaming the optical cable never comes in use, only when using a different device connected to your tv it's used. Try reseating the optical cable or try a different optical altogether?

  • MovieBuff73's avatar
    MovieBuff73
    Reel Rookie
    4 years ago

    Thank you! Yes, earlier today I realized this too, and I decided to check the connection. Turns out the speaker end was loose - you really have to push it hard to click into place. Problem solved.

    Thanks!