Forum Discussion

Maisiedaisie's avatar
Maisiedaisie
Channel Surfer
3 years ago

Streambar original - cannot fix audio dropping problem

My streambar is connected to a Roku tv. While watching any channel, the audio will drop for one second and then again for a quick half-second. It will be fine for a while (sometimes you don’t even no...
RokuNimfa-C's avatar
RokuNimfa-C
Retired Moderator
3 years ago

Thank you for following up, Maisiedaisie. 

I have passed along your information and concern to our Support team. I'd recommend keeping an eye on your email since they'll be reaching out to you from there.

Your patience and understanding are greatly appreciated.


Regards, 
Nimfa

Maisiedaisie's avatar
Maisiedaisie
Channel Surfer
3 years ago

Ok, it’s been four weeks and still no one has contacted me about the Soundbar. That’s three or four times they have said someone would get back to me soon. Yeah sure.

john