Static Issue On Roku Streambars
I've seen many others with the static issue but no solution. This is my second sound bar having this problem. I've replaced all cables and issue still happens
Forum Discussion
13 Replies
Hello, Mdoom81.
Welcome aboard! Thanks for posting here in the Roku Community.
We're grateful that you reached out directly to us concerning the issue you're having with your Roku Streambar, and we would like to be able to assist.
Could you please clarify for us whether the static problems are with your Sound bar's sound or picture? Also, is this happening on all channels?
Please keep us posted on what you find out.
Thanks,
EmmanIt is sound only and happens no matter what app I'm watching on. It seems to happen with certain tone noises which leads me to believe the speaker may be shot.
Thanks for keeping us posted, Mdoom81!
To help us dig deeper into this matter, we would like to request additional information to proceed.
Such as...
- Roku device model, serial number, device ID, and Software Version. (these can all be found in Settings > System > About)
- Tracker ID (when you see this issue occur, press the Home button five times, followed by the Back button five times, and provide us with this ID).
Please get back to us soon.
Thanks,
Emman
Me too!!!!’
turning TV off and back on would sometimes help but now won’t.Well I have 7 roku devices in my house and this issue has been unresolved for almost a year. Youve lost me as a customer. I've tried numerous times to get a refund/warranty replacement and it's virtually impossible.
