Sound suddenly stopped working
Hello....thank you for taking time to respond. I am using a Roku stick that is about 3 years old. My remote is new. I purchased it thinking my original remote was the culprit but it wasn't. I use...
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I have the same issue but it happens every time I watch any channel. Either the sound disappears or it gets extremely loud and the remote will not change it. I have found the only way to get normal sound is to do a restart which is annoying needing to do this each time I watch something. Is it the USB Roku stick? I purchased a new voice remote hoping for a solution but that didn't help.
Does the TV remote control the volume? I recall that my parents had a TV whose volume control would randomly increase to maximum and it was fixed via a firmware update.
Thank you for your response. Firmware update? Meaning? TV is updated. I purchased a new Roku remote which is the only remote I use because I'm streaming. My only other viewing option is Antenna and then I would use the TV remote.
Meaning I updated the firmware in their TV. (Downloaded on a computer, copy to USB drive, loaded firmware on TV - weird rising volume issues fixed.)
As for which remote, the TV doesn't care which remote sends it a volume command. You can freely use the TV remote volume while streaming if that helps your problem.
