Joan1230
2 years agoNewbie
Sound stopped unexpectingly from TCL soundbar, no CEC device
We have an Element Roku TV SN: HB221102C70000227. It is currently running on software update 12.5.5 build 4174. Our TCL soundbar model TS6110 has been working issue free for 14 months. Recently...
- 2 years ago
Hi Joan1230,
Greetings from the Roku Community!
We appreciate you letting us know about your problem with Roku TV not recognizing the soundbar. We will work with you to know what went wrong so we can assist you further and fix the issue. Kindly check out the following articles and follow the troubleshooting steps listed:
If you need any more of our assistance, please let us know.
Sincerely,
Eunice