Forum Discussion

joshuakarstens's avatar
joshuakarstens
Reel Rookie
6 months ago

Sound Quality Issues with Roku Streambar Pro

Seems to be a lot of issues with the crackling sound on these soundbars.  Mine didnt take long after I purchased it for this issue to arise.  Very frustrating.  Considering purchasing a non Roku sound bar but will see if its a quick fix here.  

Model: 9101R2

Serial: YL00FC322853

Software Version:  14.0

 

2 Replies

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator

    Welcome to the Roku Community, joshuakarstens!

    We appreciate you reaching out regarding the challenges you’re facing with your Roku Streambar Pro.

    To assist you more effectively, could you please clarify if the issue is occurring on a specific channel or across the entire Roku platform? Additionally, we would like to know when you first noticed the issue.

    Thank you for your cooperation.

    Best,
    Jharra

    • joshuakarstens's avatar
      joshuakarstens
      Reel Rookie

      About a couple months ago so around early November.  Mostly noticed with Netflix and YoutubeTV but believe it was across platform.  Found things to try in another chat.  Did that and so far seems to be working fine but will respond here if it happens again.