Forum Discussion

Gamertag3110's avatar
Gamertag3110
Channel Surfer
6 months ago

Roku Wireless Speakers won't pair on Roku TV

I've tried all of the troubleshooting tips found here. My wireless speakers won't pair, only one will play the pairing message, but both are connected to power and are working. I've tried on three di...
speakers
RokuJohnB's avatar
RokuJohnB
Community Moderator
8 months ago

Welcome to the Roku Community, MGS777!

Thanks for letting us know about the issue you’re experiencing with your Roku wireless speakers not connecting to your Roku TV. We're here to help!

Please try the following steps:

  1. Disconnect the power cable from each speaker.
  2. Move the speaker(s) closer to your TV to ensure a stronger connection.
  3. Power the speakers back on and try pairing again.
  4. If the issue persists, perform a factory reset on each speaker and try setting them up again.

For more information on resolving pairing problems, please refer to this guide on Roku wireless speaker pairing issues.

Please give these steps a try and let us know if it resolves the issue. We're here if you need further assistance!

Best regards,
John

MGS777's avatar
MGS777
Reel Rookie
8 months ago

i have tried ALL the recommended steps to resolve and connect.  No luck.  Also tried a different roku tv and same - no luck.  Help!  Ate these things just paperweights now?  Thanks

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator
    8 months ago

    Thank you for keeping us informed, MGS777!

    We sincerely appreciate your efforts in trying the suggested steps. Could you please let us know if you have successfully paired this wireless speaker in the past? Additionally, are you encountering any error codes?

    In the meantime, please try setting up the Roku wireless speaker again. This time, enable the fast TV feature and restart your internet router. You can do the following:

    1. Press the Home button on your Roku TV remote
    2. Select Settings
    3. Select System
    4. Select Power
    5. Select Fast TV Start
    6. Highlight Enable 'Fast TV Start' and press OK 

    Fast TV Start uses more power than normal standby mode and will override default power settings. However, it can be useful for maintaining a network connection and allowing other wireless devices to connect to your Roku device when it's powered off. 

    Hope this helps!

    Thanks,
    Jharra

    • MGS777's avatar
      MGS777
      Reel Rookie
      6 months ago

      speakers worked fine in the past but no longer- have tried ALL recommendations multiple times.  They will not pair anymore 

      • RokuHaz-M's avatar
        RokuHaz-M
        Community Moderator
        6 months ago

        Thanks for giving troubleshooting a shot! MGS777 

        If you could let us know your Roku TV’s Serial Number, Software Version, and Device ID, that would be super helpful. 

        Hoping for your response!

        The Roku Community Team