Forum Discussion

jakson's avatar
jakson
Newbie
4 months ago

Roku Wireless Speakers not pairing with Roku TV

i just bought a set of the roku wireless speakers from amazon and i can’t get my roku tv to recognize them at all, i’ve tried resetting them and checking for TV software update but no luck someone please help!

Audio Setup
Audio Support
speakers

1 Reply

  • RokuHaz-M's avatar
    RokuHaz-M
    Community Moderator
    4 months ago

    Thanks for bringing this to us! jakson 

    I get that you are having trouble pairing your Roku Wireless Speakers to your Roku TV. Let me ask additional questions to help me dive deeper into this, could you tell me:

    • Have you tried to pair the speakers before?
    • What software version is your Roku TV currently on?
    • Do you see any sign of power on the Roku Wireless Speakers?

    In the meantime, let's try these steps that might help: Go to Home > Settings > System > Power > System Restart. Once restarted, try pairing the speakers again. Here’s a link that can help you set up your Roku Wireless Speakers.

    Let me know if this does the trick!

    The Roku Community Team