Forum Discussion

Vaio165's avatar
Vaio165
Binge Watcher
4 years ago
Solved

Roku Streambar wont turn off

My Streambar and TV dose not turn off from the Roku remote. My TV does not support that I don't know why just doesn't. I turn off my TV using another remote this is when I am watching Cable. My quest...
  • DBDukes's avatar
    DBDukes
    4 years ago

    Vaio165 

    Roku devices don't turn off. The Off button on the remote is only for the TV. If your TV isn't supported (most are) then the Off button has no functionality.

    Have you tried using: Settings > Remotes & devices > Set up a new device ?

DBDukes's avatar
DBDukes
Community Streaming Expert
4 years ago

Vaio165 

Roku devices don't turn off. The Off button on the remote is only for the TV. If your TV isn't supported (most are) then the Off button has no functionality.

Have you tried using: Settings > Remotes & devices > Set up a new device ?

  • Vaio165's avatar
    Vaio165
    Binge Watcher
    4 years ago

    Thank you very much for your help.

  • Sir-Gov-Gary's avatar
    Sir-Gov-Gary
    Newbie
    4 years ago

    I had the same issue / question / thank you for the answer

    • utlinfielder's avatar
      utlinfielder
      Binge Watcher
      3 years ago

      I don't understand what new device I would be setting up using this method. Is the streamer considered to be a device?

      • RokuDanny-R's avatar
        RokuDanny-R
        Retired Moderator
        3 years ago

        utlinfielder

        Thanks for the post.

        Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

        With more detailed information, we will be able to assist you further.


        Thanks,
        Danny

  • gfellis13's avatar
    gfellis13
    Reel Rookie
    2 years ago

    I have two stream bars in different bedrooms. One will turn off when I turn off the TV with my Roku remote. 
    the other will not. However, it do previously. In a third bedroom, I have a Roku express that will also go off with the TV. Can anyone explain these inconsistencies?

    • DJA123's avatar
      DJA123
      Channel Surfer
      2 years ago

      I've given up trying to troubleshoot this device. I believe the firmware is just not fully baked. Besides the random shutdown behavior, the unit will also randomly disconnect from the TV; suddenly it just stops playing and the TV speakers come on. I'm generally a fan of Roku streaming sticks, but the Streambar seems buggy and inconsistent. I would never buy one again.