Forum Discussion

JMason1121's avatar
JMason1121
Reel Rookie
6 months ago
Solved

Roku Streambar SE keeps renaming itself.

Hello. I have the Roku stream bar SE connected to a 55-inch Vizio television. About every minute to 5 minutes, the stream bar renames itself, changing only one letter in the process. This brings up a...
  • RokuHaz-M's avatar
    RokuHaz-M
    6 months ago

    Hi again! JMason1121

    Thanks for keeping us posted! 

    It seems that the error displayed on your TV is likely due to an issue with the TV itself. I suggest reaching out to your TV manufacturer for assistance. Here is their support website for your reference.

    Thank you for your understanding and cooperation!

    The Roku Community Team

RokuHaz-M's avatar
RokuHaz-M
Community Moderator
6 months ago

Hey JMason1121! 

Thanks for reaching out. I understand that you are reporting that your Roku Streambar SE is randomly renaming itself.

Let’s sort this out together! To help us dive in, could you share a few quick details?

  • When did this issue first pop up?
  • What software version do you have on your Streambar SE?
  • Could you snap a pic of the prompt for us?

While you’re at it, try unplugging your Streambar SE from both the TV and the outlet for a few minutes. Give it a fresh start!

Cheers,  

The Roku Community Team

JMason1121's avatar
JMason1121
Reel Rookie
6 months ago

Thanks for responding. Heres an example. Its always one letter or character in a random position. model 9014 R, serial X01800KRJAE1, software v 14.1.