Forum Discussion
Hi there! streambar
I got your point!
When the TV starts going to the screensaver, the Bluetooth disconnects, and you are absolutely correct! That's an intentional feature to save battery. But there's a way to disable the screensaver. Go to Home > Settings > Theme > Screensaver start time > Disable Screensaver. If you prefer, you can also add more time before it kicks in. This way, your TV won’t sleep on you, and it’ll help keep the Bluetooth from disconnecting.
I hope this helps! Let me know if you got any further questions, I'm here to help.
Best,
Roku Community Team
- RokuHaz-M8 months agoCommunity Moderator
In addition to turning off the screensaver,
Many Roku TVs and players come with this Auto Power-Saving Mode feature. It might be a good idea to turn off that Auto Power-Saving Mode to keep things running smoothly. Here's a link on how to disable this feature.
I hope you found this helpful!
Cheers!
Roku Community Team
- streambar8 months agoReel Rookie
No, this does not stop it from disconnecting after 5 minutes. Just like the other post, this should not be marked as a solution. Neither of these are solutions.
- RokuHaz-M8 months agoCommunity Moderator
Hi again! streambar
Thanks for the update!
To help me dig deeper into this, can you provide me with this info:
- When did you first experience the issue?
- What version of software is currently running on the Roku device?
- What steps have you taken, apart from the ones you mentioned earlier?
- Are you connecting your Headset through the Roku Mobile App or directly to the TV?
Looking forward to teaming up with you to sort this out!
Roku Community Team
- streambar8 months agoReel Rookie
No, this does not stop it from disconnecting after 5 minutes, even with the screensaver disabled. This should not be marked as a solution.