Forum Discussion

Anonymous5's avatar
Anonymous5
Reel Rookie
3 years ago

Roku Streambar Random Beeping and Volume Decrease

I have a Roku Streambar. It’s been only six months and now, it’s randomly making a high-pitched beep as it notably decreases its volume. It’s driving me nuts. How do I fix it?
KCofIndy's avatar
KCofIndy
Reel Rookie
3 years ago

The same issue started months ago, mine is over a year old, so I am sure it is not under warranty. It will make a squeal/beep and go very low or sometimes slightly low. Sometimes I can restart it and it will fix it. But this happens at least once a day, sometimes two or three. They are random. The only thing I have not done is factory reset, but I think that will not help either. It is very annoying since I paid good money for this POS. 

RokuNimfa-C's avatar
RokuNimfa-C
Retired Moderator
3 years ago

Hi KCofIndy, 

Thanks for reaching out to the Roku Community!

We're sorry to hear about your experience with your Roku device. To clarify, do you have a Roku Streambar? Have you tried the suggested steps posted by RokuKariza-D and how it goes?

If the issue remains unresolved, kindly let us know and please provide the serial number of your Roku device from Settings > System > About. So we can help you further.


Regards,
Nimfa

  • ShogunX's avatar
    ShogunX
    Reel Rookie
    3 years ago

    Hello,


    I've been experiencing this on my Roku Ultra for around the last year or two. The beeping issue occurs about every 30-60 mins or so.

    The audio will make a glitchy beep sound and sometimes but not always the volume will cut by about half. It happens in any application and I can exit the application and go back in to fix the audio or I can continue watching and the volume will return to normal in about 20 minutes or so.

    System>About info:

    Model: 4660X - Roku Ultra
    Serial number: YJ0074907899
    Software Version: 12.0.0 build 4175-46

    • RokuNimfa-C's avatar
      RokuNimfa-C
      Retired Moderator
      3 years ago

      Hi ShogunX, 

      Thanks for your post. 

      Sorry to hear about the beeping sound that occurring on your Roku Ultra. Have you tried performing a factory reset on your Roku device? A factory reset clears the majority of data from your Roku device and restores it to a factory default configuration. 

      It may also help you resolve the problem with the Roku Ultra. Perform the following steps with your Roku remote or the Roku mobile app.

      1. Press Home on your Roku remote
      2. Scroll and select Settings
      3. Select System
      4. Select Advanced system settings
      5. Select Factory reset
      6. If you have a Roku TV, select Factory reset everything. Otherwise, move to the next step.
      7. Follow the on-screen instructions

      You can see more here: How to system restart or factory reset your Roku streaming device

      Keep us posted on how it goes. 


      Regards,
      Nimfa