Forum Discussion

Isaiaha127's avatar
2 years ago

Roku speakers will not connect

Wireless speakers wont connect and just

keeps saying to connect these speakers do this i do what they tell me even reset my speakers still wont connect to my roku stream bar or roku tv how do i pair them roku gives no useful advice 

 

5 Replies

    • cekkk's avatar
      cekkk
      Reel Rookie

      For around 2 years I have had my stream bar, the large one, and Wireless speakers working properly. Yesterday the wireless speakers went silent. The light on the back of each speaker is solid green and when going into settings it shows that they are paired but not connected. I quickly reset the Soundbar and that did not help. I'm a little reluctant to do a factory reset, but I'm looking for direction.

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator

        Hi, cekkk

        Thanks for posting, and welcome to the Roku Community.

        We acknowledge the concern you've encountered with your Roku audio devices not connecting. Kindly refer to RokuERey's support link provided above this thread. Also, could you please confirm if you're receiving any error messages or codes?

        If the issue persists after the troubleshooting steps are performed, please let us know.

        All the best,
        Kash