Forum Discussion
Always happens watching Disney’s new Taylor swift concert. 100 percent of the time.
It is less bad with sub + soundbar + 2 satellites
- Jbsmooth092 years agoChannel Surfer
This issue has been taken care of for whom? I’ve been waiting months now without a solution.
- coderroggie2 years agoBinge Watcher
It is real bad.
- RokuJohnB2 years agoCommunity Moderator
Hi coderroggie,
Greetings from the Roku Community, and thanks for keeping us posted!
We'd love to further assist you regarding these Roku wireless speakers, but we'll need more details. Can you please provide the following information below?
- Is this happening on all channels and contents, or is it isolated? (Specify)
- What troubleshooting steps have you taken so far?
With detailed information, we will be able to assist you further.
Thanks, John
- coderroggie2 years agoBinge Watcher
Disney watching Taylor swift concert is the worst with it happening every 10 seconds or less. I’ve rebooted and powered off unplugged all speakers. Happens less with only the streambar pro plugged in and the 4 satellites unplugged. Without any speakers attached, it does not happen. With 2 satellites it still happens but not as frequently.
amazon prime watching dune happens more like every 30ish seconds.
spotify, just music, does not happen super frequently but the sub does pop every once in a while, maybe 3 times a song.
youtubetv watching Grammies it happened once every 15 seconds or so, pretty bad.
anything else I can get you?
- RokuERey2 years agoRetired Moderator
Thanks for the update and for the additional information about this.
Please be aware this issue has been taken care of and is currently under investigation.
I've dropped you a PM regarding this.
Thanks,
Rey - RokuERey2 years agoRetired Moderator
Hi Jbsmooth09,
We're sorry for the delay in getting back to you with a solution.
I'll go ahead and check this with the concerned team and we'll get back here.
Thank you for your understanding!
Regards,
Rey - Jbsmooth092 years agoChannel Surfer
Can you please provide an update? I’ve heard nothing.