Roku Soundbar Pro won't pair with the remote

Hello! DustyField,

Thanks for sharing your post in the Roku Community!

We appreciate you reaching out to us about your Roku Soundbar Pro not pairing with your Roku remote. We're happy to help.

Before you continue with the setup process, you need to insert fresh matching batteries into your Roku remote. Getting your remote ready from there varies depending on your Streambar or soundbar.

• Roku Streambar Pro or Roku Smart Soundbar: After you insert batteries correctly, your Streambar or soundbar will detect your Roku voice remote and begin pairing, or the process of establishing a direct wireless connection. When the process completes, your voice remote is ready to use. Keep in mind that your Roku voice remote does not need to be pointed at your Streambar or soundbar. You can literally aim it in any direction when pressing buttons. If your Streambar or soundbar is not pairing with your remote, learn how to resolve problems connecting a Roku voice remote.

Improving the Wi-Fi signal on your Roku streaming device can improve the responsiveness and performance of your Roku voice remote. Learn how to improve the Wi-Fi connection to your Roku streaming device.

Thanks,
Arjiemar