Forum Discussion

AZfan's avatar
AZfan
Reel Rookie
2 years ago
Solved

Roku no longer allows Surround Sound audio playback of Tablo OTA DVR app

HI This issue has risen it head again!!!  I have three Roku devices and one Roku TV.  A couple of weeks ago, one of my Roku devices could not read a Tablo audio playback if the surround sound is tu...
  • Litzdog911's avatar
    Litzdog911
    2 years ago

    It happened again on my Roku/Tablo setup, but the original solution fixed it ....

    Changing the Roku "Volume Mode" from "Leveling" to "OFF" fixed it. 

bkingboz's avatar
bkingboz
Reel Rookie
11 months ago

Started having same issue overnight Friday.  Affects all Rokus in the house (4 total), and sound setting doesn't cure.  Factory resetting Roku doesn't cure.  Any other suggestions?

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
11 months ago

Welcome aboard to the Roku Community, bkingboz!

Thanks for letting us know that you're also experiencing trouble with the surround sound setup with your Tablo OTA DVR app. We'd be glad to take a closer look at it. 

To proceed with the investigation, please provide additional details of your problem so we can accurately resolve it. 

  • Did you receive any recent software update that might trigger this issue? If so, please provide the latest software version of your Roku. (Settings > System > About.)
  • Serial number of the affected devices. 
  • Is it affecting all the channels or only this app? 
  • Can you please provide the model of your Surround sound system? 

In the meantime, we look forward to your prompt response so that we can begin investigating this issue and get you back on streaming. 

All the best,
Emman