Forum Discussion

MiaJL's avatar
MiaJL
Channel Surfer
2 years ago
Solved

Roku NEEDs To Clarify Info For Wireless SOUNDBARs

Why Dose Roku Have Such UNCLEAR Info Regarding If The Roku “WIRELESS BASS PRO” Will Work Or Pair With Roku “WIRELESS TV SOUNDBAR” ? ? ? ?

  • RokuReynan-L's avatar
    RokuReynan-L
    2 years ago

    Hi, MiaJL.

    Welcome to the Roku Community!

    We understand your confusion on our audio devices. No worries, we're here to help.

    Please be informed that the Roku Wireless Bass Pro pairs perfectly with the Roku Wireless Soundbar. Just a quick reminder: to make the most of this pairing, you'll need to have your Roku wireless speakers or Roku TV Wireless Soundbar up and running with your Roku TV system. Keep in mind that the subwoofer won’t work with the built-in speakers of your Roku TV, so pairing it with the right devices is essential for that powerful sound you crave.

    Furthermore, you may visit this support article on how to set up your Roku subwoofer and how to set up a Roku surround sound system

    We hope you find this information helpful.

    Regards,
    Reynan

2 Replies

  • MiaJL's avatar
    MiaJL
    Channel Surfer
    2 years ago

    This Is The ONLY Stated Info Found On Roku Website Description & As You Can See It Is CONFLICTING Statements On The Same Page Descriptions Making A Decision Difficult To Spend $170 On A “Wireless Bass Pro” . And you would think Roku Would Care to have Clear Info Regarding Their “WIRELESS SOUNDBAR” Made ONLY For Roku TV’s (Unlike Their “STREAM BARS” That work on many brand TV’s) 🙄🤔😖

    AND WHAT IS “WORKS WITH 1.4 SURROUND SOUND ROKU PLUS SERIES TV” MENT TO BE EXPLAINING TO US CUSTOMERS ?????????? WHY DO YOU NOT SIMPLIFY THIS INFO WITH LINKS, PICTURES, OR DESCRIPTIONS OF WHAT THE HEAK YOUR TRYING TO EXPLAIN TO AVERAGE TECH KNOWLEDGE CONSUMERS TO BE ABLE TO EASYLY FOLLOW YOUR INFORMATION TO SHOP QUICK & EASY NOT HOW MUCH TIME & ENERY YOUR CAUSING US TO WASTE TO USE YOUR PRODUCTS THAT ARE ADVERTISED AS SIMPE & EASY 🤕

    (BELOW IS THE ONLY VAGUE CONFLICTING INFO FOUND & Even the Reps Are UNCLEAR About Sorting This Out For A Clear Answer 1 way or the other To Correct & Clarify The INFO ONLINE…

     

    • RokuReynan-L's avatar
      RokuReynan-L
      Retired Moderator
      2 years ago

      Hi, MiaJL.

      Welcome to the Roku Community!

      We understand your confusion on our audio devices. No worries, we're here to help.

      Please be informed that the Roku Wireless Bass Pro pairs perfectly with the Roku Wireless Soundbar. Just a quick reminder: to make the most of this pairing, you'll need to have your Roku wireless speakers or Roku TV Wireless Soundbar up and running with your Roku TV system. Keep in mind that the subwoofer won’t work with the built-in speakers of your Roku TV, so pairing it with the right devices is essential for that powerful sound you crave.

      Furthermore, you may visit this support article on how to set up your Roku subwoofer and how to set up a Roku surround sound system

      We hope you find this information helpful.

      Regards,
      Reynan