When watching a program (happens regardless of which service) at some point the sound will just become static and the dialog will drop out to a low volume while the other is sounds are still audible but very static. If I go out to main menu and then back into the same program it's fine... Until it's not again. Usually happens several times during a single episode.
Hello Sunnybeachguy
Greetings here in the Roku Community!
Thank you for bringing this Roku Soundbar Static sound issue to our attention. We would like to gather more information to better assist you. Could you please provide the details below?
In the meantime, we recommend performing the steps provided below as a troubleshooting step to resolve the issue.
Kindly keep us posted on how it goes, and we'll continue to assist further.
Thanks,
Jharra
Device type: Roku Streambar
Serial number: YL00DR721480
Added: Dec 8, 2022
My Streambar does the same thing from time to time. Very annoying ... I turn the TV off for about 30 sec then back on. Twice in the recent past I've had to go past the "TV off" & disconnect all power to the TV & ROKU. Then the speaker issue was fixed.
Seems like you engineers could fix this problem with an upgrade.
Hey there Brad409
Thanks for sharing the info and the troubleshooting you've already done!
I just need a bit more detail to help out. Have you tried performing a system update by going to Home > Settings > System > Software Update > Check Now, and then restarting your device? Also, does the issue happen on a specific channel or content?
Looking forward to hearing from you!
The Roku Community Team
happens to me too and I just bought it - should.notvhappen for $180 !!!
