Forum Discussion

KevinH's avatar
KevinH
Newbie
4 years ago

No more bass boost? Audio menu changed

All of my Roku devices no longer have bass boost or surround options.  Has a setting changed or something else?
RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
4 years ago

Hi everyone,

Thanks for the posts.

We would be more than happy to look further into this issue for you but will need more details. Can you please provide us the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-steps to reproduce the issue you are seeing 
-when did you start realize that this feature was missing
-relevant screenshots so we can better understand the issue

Once we have this information, we will be able to pass it along to the appropriate Roku team to investigate further.


Thanks,
Danny

billfuller's avatar
billfuller
Binge Watcher
4 years ago

this isnt rocket science dan with 11 update it did away with the feature bass boost, it made the speakers pop with bass know your product dan before you comment its evident you dont have or use roku devices. its as obvious as if ford started making cars with out doors on them and people started complaining about wheres my door. easy bring back bass boost case closed.

  • Celeste1's avatar
    Celeste1
    Channel Surfer
    4 years ago

    Amen, bring back bass boost