No more bass boost? Audio menu changed
All of my Roku devices no longer have bass boost or surround options. Has a setting changed or something else?
Forum Discussion
Hi everyone,
Thanks for the posts.
We would be more than happy to look further into this issue for you but will need more details. Can you please provide us the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-steps to reproduce the issue you are seeing
-when did you start realize that this feature was missing
-relevant screenshots so we can better understand the issue
Once we have this information, we will be able to pass it along to the appropriate Roku team to investigate further.
Thanks,
Danny
I see its been a month with all these post about the bass being gone and how horrible the sound is. If some people don't like bass they have the option to turn it off. What about the rest of us? I looked on the settings every day to see if there was an update, whats going on? Robbery
I believe it is, and now that the quarter reports of loss of sales have shown. No one wants to buy anything from Roku especially since they've taken their beautiful sound away, on top of other glitches and bugs
the problem is they have no idea it even existed, so when I and many others have asked to please return the feature they don't understand. because they don't use their own products so they have no clue how to fix them. sad they have gone the way of apple clueless on their updates that make features stop or completely get removed. sad for us that have bought into their ecosystem
