Forum Discussion
Same crapola again. It's gotta be on the NFL side. All of scheduled programs have no sound (with the exception of ads, yes, they have sound). Tried 4 different devices (2x Rokus 1x A to Z Fire TV, and a 2023 tablet. Same issue on all. All my devices worked fine earlier in the day but tonight all streams (except advertisements) are silent.
Addendum - this issue only applies to the live programming. The sound for NFL+ previews and other on-demand programs have proper sound.
- JCassmen2 years agoChannel Surfer
I have the same problem, only sound on commercials, no sound on live broadcast
- RokuERey2 years agoRetired Moderator
Hi Community Users!
We highly appreciate you for bringing this to our attention.
Does this only happen to the NFL app? If so, we highly recommend reaching out to the channel provider themselves as they are the ones who provided, maintained, and updated their app on the Roku streaming platform independently. Since this is a live streaming concern, it's best to raise it directly to their Customer Support.
We hope you get everything sorted out soon and appreciate you bearing with us in the meantime.
Regards,
Rey