Forum Discussion
18 Replies
- CosmicharleyNewbie
Same issue soundbar here
- stephaniex3Reel Rookie
Same issue here but it’s not just Netflix now. It’s any channel I put on and watch. And I was already given a brand new streambar and this second one is giving me the same issues the first one had and them some!!! I tried to talk to someone through support and they were useless. I tried to ask her if I could be upgraded to the better streambar and i’d pay whatever difference in price since it’s under warranty and she had no answer for me. I want to return this and just not use Rokus anymore 😡😡😡
- Chad13Reel Rookie
I have the same issues. Netflix is sluggish in response. Or it just freezes. I have to close and restart it. Then it MAY work again, but usually doesn’t. I’ve removed and reinstalled the app, still same issues. Restarting the streambar doesn’t fix anything. I have the latest version of Roku and Netflix. 😞
- RokuDanny-RRetired Moderator
Thanks for the post.
Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?
With more detailed information, we will be able to assist you further.
Thanks,
Danny- randallpink22Reel Rookie
Netflix works about 15% of the time. Volume is ALWAYS an issue and if it doesn’t freeze while playing it will constantly buffer and then stop playing entirely which will eventually make the Roku restart. I have deleted the app and added it back. I have turned it off and on. I have had this Roku stream bar for 2 years and it has NEVER gotten better.
- RokuDanny-RRetired Moderator
Thanks for the post.
When removing a channel from a Roku device, please make sure to restart the Roku device before trying to add the channel back again, specifically in that order.
Please keep us posted what you find out and we will be able to assist you further.
Thanks,
Danny
Why is a “pro” item a slow piece of **bleep** and be so expensive?!? My Streambar pro cannot even load a Netflix episode unless it is the beginning of the episode. I have to go into another room to start a movie half way through. Roku you should be ashamed of yourselves. What a rip off. The insides should be essentially the intimate with speakers attatched.
- RokuArvySRetired Moderator
Hi KilgoreTrout138
Welcome to the Roku Community!
We understand how difficult you've experienced right now on your Netflix with the Roku Streambar, let's take a look and investigate the issue you're having.Please try removing the channel from a Roku device, and make sure to restart the Roku device before trying to add the channel back again, specifically in that order.
Please keep us posted what you find out and we will be able to assist you further.
Best Regards,
Arvy