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dobie's avatar
dobie
Reel Rookie
3 years ago
Solved

Need assistance with Roku Wireless Speakers

I am having a problem with one of my wireless speakers and I need to "chat" with a Roku assistant for help. Is this possible, and if so how? Thanks 
  • renojim's avatar
    renojim
    3 years ago

    Start at https://support.roku.com/contactus .  There should be an option to chat, but it may only be during business hours PST.  Don't expect much in the way of technical expertise.  From what I've seen here it's mostly reading from a script, but they may escalate your problem to someone more knowledgeable.

bluejlw's avatar
bluejlw
Reel Rookie
3 years ago

Good luck, I've been trying for a MONTH. 

  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    3 years ago

    Hi bluejlw 

    Thanks for posting in the Roku Community.

    Can you please clarify the issue you are experiencing that you need assistance with?

    With more detailed information, we will be able to assist you further.


    Thanks,
    Danny

    • bluejlw's avatar
      bluejlw
      Reel Rookie
      3 years ago

      You click on chat or email and it spins and spins and spins