Forum Discussion

Ragaladesh's avatar
Ragaladesh
Reel Rookie
3 years ago
Solved

Multiple Roku Wireless Speakers

This is not true. You can still only pair ONE set of Roku Wireless Speakers to a Roku TV. Roku tried to develop a software update, but they couldn’t get the two different sets to be perfectly in sync...
speakers
  • RokuMary-F's avatar
    RokuMary-F
    3 years ago

    Hi Ragaladesh,

    Thanks for your first post in the Roku Community!

    We can certainly understand your concern about pairing two wireless speakers to Roku TV. We will work with you to know what went wrong so we can assist you further and fix the issue. Can you please provide us with more specific information about the issue you are experiencing? What was the error message when attempting to pair the two wireless speakers?

    Please be advised that only two wireless speakers can be paired with a Roku TV. While up to four wireless speakers can be paired to a Roku Streambar, Roku Streambar Pro, or Roku Smart Soundbar.

    We would recommend taking a look at our Support page for more information regarding How to set up your Roku® wireless speakers | Official Roku Support

    Please keep us posted and we'll continue assisting you from there.


    Best regards,
    Mary

RokuMary-F's avatar
RokuMary-F
Community Moderator
3 years ago

Hi Ragaladesh,

Thanks for your first post in the Roku Community!

We can certainly understand your concern about pairing two wireless speakers to Roku TV. We will work with you to know what went wrong so we can assist you further and fix the issue. Can you please provide us with more specific information about the issue you are experiencing? What was the error message when attempting to pair the two wireless speakers?

Please be advised that only two wireless speakers can be paired with a Roku TV. While up to four wireless speakers can be paired to a Roku Streambar, Roku Streambar Pro, or Roku Smart Soundbar.

We would recommend taking a look at our Support page for more information regarding How to set up your Roku® wireless speakers | Official Roku Support

Please keep us posted and we'll continue assisting you from there.


Best regards,
Mary

  • Ragaladesh's avatar
    Ragaladesh
    Reel Rookie
    3 years ago

    You must be a bot. I KNOW only two speakers can be connected to a Roku TV. What your customers are asking is why Roku cannot update the software to allow for more than two speakers? Why can’t Roku create a software update for that? Why can’t you address that question instead of circling back to some help desk question about pairing difficulties. 

  • Ragaladesh's avatar
    Ragaladesh
    Reel Rookie
    3 years ago

    No, I was only saying that there are a lot of people who would like to connect two pairs of speakers directly with a Roku TV. As such, it is likely that Roku cannot figure out how to release any software update to allot for more than 1 pair of speakers to connect to the Roku TV, or else they would have released it already. Are there any plans to do so?