Forum Discussion

Timsluck's avatar
Timsluck
Reel Rookie
3 years ago

Live tv guide skips when scrolling

I’m having the same issue on my Roku Ultra.  I try scrolling thru the guide and it skips down 3 or 4 channels each time, only happens on ROKU App Live TV and Pluto App.  All others, YouTube TV App, e...
RokuERey's avatar
RokuERey
Retired Moderator
3 years ago

Hi Timsluck,

Thanks for your first post here in the Roku Community!

We appreciate you bringing this to our attention, and we'd like to take a closer look at it.

Have you tried performing a system restart from Settings>System>System restart>Restart, then trying again to see if you're still seeing the same issue occur?

Let us know if this resolves the issue you're experiencing.

Regards,

Rey

  • sls2008's avatar
    sls2008
    Reel Rookie
    3 years ago

    I use a streaming stick 4k on my vizio tv and have the same issue starting on Friday.  What is the best way to resolve?  Sounds like this is an issue many are having.....

  • GaryB007's avatar
    GaryB007
    Streaming Star
    3 years ago

    Yes I did a restart and it is working now.