Forum Discussion
Update:
I've tried playing around with the sound settings and found no change to amount of bass. Still feels very weak unless I crank the volume very high. I did find a solution by using a different type power cable from another sound system I had. I did a simple test to see if any change to the sound and feel. I played a song with the power cable provide by roku; I've average around 43 dbs using a sound meter app. Now with power cable from Vizio with the same 7A 125v rating I found a higher average of 47 dbs on the same volume. Could it be possible that the provided power cable be faulty. Also a suggestion for the developers. Would it be possible to have a separate bass setting one for the stream bar and one for the wireless bass
Hi LuisV,
Thanks for the update and for sharing the troubleshooting steps you've done so far.
If you are still having any related sound issues with your Roku Wireless Bass after following these steps, please provide your Roku device's serial number so we can assist further.
Please keep us posted and we'll continue assisting from there if needed.
Best regards,
Mary