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Noah_S's avatar
Noah_S
Newbie
3 years ago

Issues with Audio quality on Roku Stream Bar

Roku SOund bar is only 3 months old and speaker crackles.  Ive tried everthing and I cant fix this issue.  I see others have some issue resulting in a product replacement, let me know my next steps to fixing this issue.  Serial Number is 2C1119954173.  Thx Noah

1 Reply

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  • RokuMary-F's avatar
    RokuMary-F
    Community Moderator

    Hi Noah_S,

    Welcome to the Roku Community!

    Thanks for letting us know about the behavior you are seeing with your Roku Streambar and we apologized for any inconvenience this has caused.

    We're going to assign a member of our support team to reach out to you via email. They will be assisting you from thereon. Please let the Support team know if you have any other questions so they can assist you further and provide a resolution to this issue.

    If you need any additional help and we’ll follow up to continue assisting you.
     


    Best regards,
    Mary