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spot13's avatar
spot13
Channel Surfer
3 months ago
Solved

How to set up furniture with immersive sound via Bluetooth on Roku TV?

I just purchased furniture with immersive sound through Bluetooth audio. I was surprised to find that I was unable to hook up to my Roku TV. Is there any way that I can make this hook up? Spent a lot...
Audio Setup
  • RokuRhea-V's avatar
    RokuRhea-V
    3 months ago

    Hey shikapa2,

    Thanks for posting here!

    I understand you want your new recliners to play simultaneously with your Samsung soundbar connected to your Roku TV. However, since your TCL Roku TV doesn't have a Bluetooth feature, you won't be able to establish audio playback with your recliners via Bluetooth connection.

    For further assistance, contact the recliner manufacturers.

    I hope this helps,

    Roku Community Team

RokuRhea-V's avatar
RokuRhea-V
Community Moderator
3 months ago

Hey spot13, 

Thanks for raising this issue with us!

To investigate this further, can you please provide some details:

  • Can you please specify the brand of your speakers?
  • What is the serial number of the Roku TV ( Settings > System > About)
  • What is the current software version running on your Roku?

Looking forward to your response!

Thanks
Roku Community Team

  • spot13's avatar
    spot13
    Channel Surfer
    3 months ago

    Thanks for responding. Here is the information you asked for as best i can find out.

    1) The furniture i am trying to connect with is Comfortech Furniture. It is the Infinity Collection triple power recline with immersive sound. I have got it to hook thru the wireless headphones, and it shows as Moto Media System. By linking as headphones I can only hook to 1 piece of furniture at a time. So only 1 viewer can enjoy the experience at a time. Defeats the purpose of the furniture.

    2) My TV is a 65" Roku Pro series 4K tv. Model 65R8BX

    3) s/n X031000W0Y3G

    4) Software version 14.1

    Any help would be greatly appreciated. I love my Roku tv. Have owned many different Roku tv's. Just need it to work with the furniture. Have a couch and 2 recliners.

    Thanks again

    • RokuRhea-V's avatar
      RokuRhea-V
      Community Moderator
      3 months ago

      Thanks for the additional info spot13.

      Just a heads up, Bluetooth audio on the Roku streaming device only connects with headphones, smartphones, and tablets. For more info, refer to this link. 

      Meanwhile, try this workaround: Connect your phone to your Comfortech Furniture and install the Roku mobile app. Once connected, you can use the app as headphones to play sound through your Comfortech Furniture.

      I hope this helps!

      Thanks,
      Roku Community Team

      • spot13's avatar
        spot13
        Channel Surfer
        3 months ago

        Thank you,

        Yes I can play through the furniture as if they were headphones, but this only allows you to play through 1 piece of furniture at a time. For example I can play through the couch or the recliner not both at the same time which then only one person can enjoy the sound and the vibration that immersive sound gives you.

        Why cant Roku TV be allowed to see them as speakers? Roku does not manufacture furniture and so there is no competition issue! By being so limited Roku is not allowing me to enjoy their product to its upmost. I have been a lover of Roku for a long time. I am always bragging about my TV. Now i am a dissatisfied customer!

        It seems to me that it would be a very easy fix to allow ROKU TV to be able to connect to this new product and would keep ROKU on the leading edge!

        How to I contact someone in power at ROKU.

        I want to be a satisfied customer again!