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ABurns78's avatar
ABurns78
Newbie
3 years ago

Glitchy/choppy sound on all channels and apps

I've been getting glitchy/choppy sound across all channels and apps. I've tried checking audio settings, restarting, unplugging and restarting again,  and doing a factory reset and another restart. Nothing has worked.  We can't use it at all because we can't make out anything that's being said. 

 

Has anyone else experienced this and found a solution?

audio support

2 Replies

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  • RokuArjiemar's avatar
    RokuArjiemar
    Retired Moderator
    3 years ago

    Hi! ABurns78,

    Thank you for reaching out to the Roku Community!

    • What device are you using right now?
    • Do you have any other device/s connected to your TV?
    • How are you powering your Roku device?

    Please keep us posted on what you find out, and we will be more than happy to continue assisting you further. We look forward to hearing back from you.

    Thanks,

    Arjiemar

    • RokuMary-F's avatar
      RokuMary-F
      Community Moderator
      2 years ago

      Hi Community users,

      We will be locking this thread because of its outdated status. If you are still having issues related to this thread, please look through the Community for another thread that addresses the same problem. If there aren't any existing threads, you are more than welcome to create a new one.


      Best regards,
      Roku Community Team