Forum Discussion

kelleandken's avatar
kelleandken
Reel Rookie
2 years ago
Solved

Ghost Audio; audio continues to play after all devices are turned off

After turning off TV and Streambar, I can still hear audio from whatever I was watching. How could this be?

  • Hi kelleandken,

    Greetings from the Roku Community!

    We'll be glad to assist you with your inquiry. Kindly try unplugging your TV and Streambar from their power outlets. After doing so, plug them back in to turn it on, and then try turning it off again to see if you can still hear the audio.

    Feel free to update us here on the troubleshooting's outcome.

    Sincerely,
    Eunice

     

2 Replies

  • RokuEuniceL's avatar
    RokuEuniceL
    Retired Moderator

    Hi kelleandken,

    Greetings from the Roku Community!

    We'll be glad to assist you with your inquiry. Kindly try unplugging your TV and Streambar from their power outlets. After doing so, plug them back in to turn it on, and then try turning it off again to see if you can still hear the audio.

    Feel free to update us here on the troubleshooting's outcome.

    Sincerely,
    Eunice

     

    • kelleandken's avatar
      kelleandken
      Reel Rookie

      Thank you, that seems to have solved the problem.

      Ken