Forum Discussion

jdeg's avatar
jdeg
Channel Surfer
6 years ago
Solved

Can't pair roku speakers

I have the roku 9030x wireless speakers and a tcl roku tv. The speakers will not pair. It just keeps searching for speakers in step 1 and never moves on. I have checked the tv and the software is upd...
speakers
  • RokuDanny-R's avatar
    RokuDanny-R
    6 years ago

    jdeg 

    Thanks for the inquiry.

    We would recommend taking a look at the troubleshooting steps provided by our Support page here: How do I resolve issues pairing my Roku® wireless speakers?

    If you are still unable to resolve the issues with your speakers, please send me a PM with your Roku account email address, and include the serial number/device ID of the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

     

    Thanks,
    Danny

Adrianlandersjr's avatar
Adrianlandersjr
Reel Rookie
5 years ago

Ok i was able to resolve this issue by watching a YT video called “TCL Roku Tv no sound or audio”.  It prompted me to press a series of buttons on my remote that rebooted my tv. After that everything worked fine. Hopefully mods let me post this so everyone else experiencing this problem can try this method.

Rikster's avatar
Rikster
Newbie
4 years ago

This worked for me. TCL Roku TV. Speakers just disconnected after 2 or 3 years. Pairing wouldn't work. Tv reset. Not a factory reset, just a reboot.  Went back to pairing page and it worked perfect. I didn't unplug the speakers or anything. Just the button sequence.

Thanks.