Forum Discussion

Cory8298's avatar
Cory8298
Newbie
2 years ago

Audio off Sync on Max app after intro skip

Hello, 

I’m using a Hisense Roku TV, with a Viso sound bard connected via optical cable. The audio works perfectly on all apps with no sync issues, until you skip the intro on the Max App causing a 1-2 second delay. To fix it you have to do a power off and back on.. 

All softwares are up to date.

Any known fixes?

1 Reply

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    2 years ago

    Hi Cory8298,

    From the Roku Community, warm regards!

    We understand you're having a problem with the Max channel. We're happy to assist you further. Please try to restart your Roku TV by going to settings, system, power, and system restart.

    Let us know how it goes, and we will continue to assist you further.

    Kind regards,

    John