Audio not working in apps
My Roku TV stopped playing audio in apps I can hear the clicking scrolling threw the menu but not on Netflix etc I've tried unplugging and plugging back in system restart resetting the audio and ever...
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Best way I can explain it is when I'm scrolling through the home screen I can hear the clocks and when I turn the volume up I can hear the clocks and when the TV is turned on I can here the noise or plays and when I hook up my Nintendo switch on the HDMI I can hear everything. But when I go to play Netflix Hulu Disney Plus or amy of the streaming apps I have on the TV there is zero volume at all. I've done system restart I've factory reset my TV I've reset the audio settings and I've unplugged and plugged back in and nothing is working. I've heard from a lot of people it's common for Roku tvs and these are the solutions they've used to fix them
Hi Kota2001,
Greetings from the Roku Community!
We'll be more than delighted to assist you further with this issue that you're experiencing. May we know if you had another device/s connected to your TV? (e.g. speakers and another sound system) When did the issue start?
We'll wait for your response, and we will continue to assist you further.
Thanks,
John
Hi RokuJohnB this started about 2 days ago the TV isn't even a year old and no nothing has ever been connected to it besides my PlayStation or my Nintendo switch through the HDMI cord
Thanks for the update, Kota2001!
Have you tried removing those connected devices from your TV and then trying again to see if you're able to hear any sound on those channels?
Keep us posted.
Thanks,
Rey
