Forum Discussion

Dluxdlitz's avatar
Dluxdlitz
Newbie
2 years ago

Amazon Music only plays in mono.

Amazon just did an upgrade to their apps that finally gave back "all access" to my music. The Android app works fine, but the Roku app only plays in mono. I checked for updates, deleted the app and reloaded the app and also checked the Volume mode setting is "off". I tried the other Volume modes, but all are mono.

Does anyone know how to restore the stereo sound?

Thanks!

Audio Support
  • RokuArjiemar's avatar
    RokuArjiemar
    Retired Moderator
    2 years ago

    How are things? Dluxdlitz,

    A friendly welcome from the Roku Community!

    We understand that you are having issues with your audio. We're pleased to assist.

    We recommend some of these steps; please go to Settings > Audio>Digital Output > Stereo.

    Let's see if it fixes your issue.

    Thanks,

    Arjiemar