I bought this soundbar in March 2023 - I also bought the New 75" Roku Plus television after replacing a 5-6-year-old Sharp Roku TV. The Soundbar has been cutting in and out ever since I bought it, but I kept thinking Roku will release a system update that will fix it. After vacations were over and one day listening to the sound bar connect and disconnect numerous times, I decided to go back to the Satellite Roku Speakers and remove the sound bar completely. This fixed the issue, I called and spoke to a Roku customer care rep who instructed me to put the Sound Bar in any box and ship it back in order to do a system replacement. UPS is charging $80 to ship back a defective soundbar that costs $149 - That's crazy - In my opinion, you should send out the replacement unit and if I don't return the defective unit with the prepaid return label - then charge me for not returning it plus any shipping charges. To me, that's good business and fair, but who am I just a disgruntled consumer?
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