Forum Discussion

scottdebruyn's avatar
scottdebruyn
Newbie
7 months ago
Solved

YoutubeTV channel does not always remember what has already been played

I use a Roku TV and subscribe to YouTube TV. There are some issues with YouTube TV regarding episodes watched, but there is an issue with the Roku device with this marking function. Namely, there is ...
  • RokuTakashi's avatar
    RokuTakashi
    7 months ago

    Hi, scottdebruyn 

    Thanks for posting, and welcome to the Roku Community.

    We understand your concern with the content on YouTube TV that does not save after being played, and we're here to refer you to the right support to address your concern. According to your post, you mentioned issues with the YouTube TV app's features and function.

    For this matter, we would recommend reaching out to YouTube TV's support and sharing with them your experience with their app. It is important to note that design, functionality, and features are directly managed by the channel provider or app developer.

    You can reach out to them at YouTube Help - Google Help

    Thanks,
    Kash

RokuTakashi's avatar
RokuTakashi
Community Moderator
7 months ago

Hi, scottdebruyn 

Thanks for posting, and welcome to the Roku Community.

We understand your concern with the content on YouTube TV that does not save after being played, and we're here to refer you to the right support to address your concern. According to your post, you mentioned issues with the YouTube TV app's features and function.

For this matter, we would recommend reaching out to YouTube TV's support and sharing with them your experience with their app. It is important to note that design, functionality, and features are directly managed by the channel provider or app developer.

You can reach out to them at YouTube Help - Google Help

Thanks,
Kash

  • Annie59's avatar
    Annie59
    Newbie
    5 months ago

    I have a Roku streaming stick and the YouTube TV app New For You did work just fine until a couple of months ago. I can mark shows as watched on my iPad app and the app will function right and remove those shows from the New For You. But for some reason, the channel on Roku is hit and miss what it removes. I actually only have 2 that is unwatched right now (the ipad app also reflects 2) but it shows 42 different shows/movies on the Roku YouTube Tv channel New For You. Since it is fine on iPad I assume YouTube TV is okay. The problem is only on the channel on Roku. Please fix this or insist YouTube put out an update to fix it!   Four months ago this feature worked fine. What broke it?

    Another VERY annoying glitch is that it will randomly freeze up if I am fast forwarding thru commercials. When it happens, it is when I stopped too soon and pressed play DURING the commercials instead of FF all the way to the show. It will totally freeze and I have to exit out, go back in to the show, fast forward from the beginning thru the whole thing to get back to where I wanted to be. 

    Thanks, Ellen

    • RokuTakashi's avatar
      RokuTakashi
      Community Moderator
      5 months ago

      Welcome, Annie59!

      I appreciate you sharing your concern with YouTube's "New For You" feature, and I'm here to help you contact the right support to address the issue.

      As advised in my post above, it is recommended to contact YouTube's support and inquire further for assistance. Most apps on Roku are developed and maintained by their respective channel providers. This also includes resolving any issues with their contact, interface, and features.

      I hope this will be sorted out soon, and let us know if you need further assistance.

      Thanks,
      Roku Community Team.