Forum Discussion

Cthom54's avatar
Cthom54
Reel Rookie
4 years ago

YouTube TV takes 8 seconds to change channels

About two weeks ago YouTube TV started to take about 8 seconds to change channels. It’s the same for all channels. Programs play fine, clear and good sound just slow to change channels. All my other apps work fine. 

I’ve been talking to YouTube TV but they have been no help. 

Anyone else having this issue

28 Replies

Replies have been turned off for this discussion
    • Cthom54's avatar
      Cthom54
      Reel Rookie

      I have received no help from Roku or YouTube TV

      • makaiguy's avatar
        makaiguy
        Community Streaming Expert

        It's Google's Roku-compatible version of Google's own YouTube TV app.  Google programs and maintains it.  Only they can fix the problems with it.  Roku just provides the platform on which the app runs runs.

  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator

    Hello Cthom54

    Thanks for reaching out here in the Community!

    For clarification, are you only experiencing the issue within YouTube TV or across other channels installed on your Roku device? You can try restarting your player from the Settings menu by going to Settings > System > System restart > Restart.

    Let us know if there's any difference after.

    All the best,
    Kariza

    • Chrisc151's avatar
      Chrisc151
      Channel Surfer

      Restarting does not change anything.  Issue persists

  • jockoe's avatar
    jockoe
    Streaming Star

    I've had the same problem since I can remember.  I just re-installed the app now that it's back in the Roku Channel Store.  I restarted the Roku.  Nothing helps.