Over the last two weeks, the YouTube TV app has no sound. Pictures are displaying fine. I have a non-Roku tv and am using a roku stick. All other apps have audio. Tried to uninstall/reinstall the app, nothing worked. Tried signing out/signing back in, nothing worked. Regular Youtube works fine. Can't figure out what to do.
jmsc1115 -
After removing the channel, but BEFORE reinstalling it, did you RESTART** your Roku to clear its memory cache? Without the restart you may not get a clean reinstall. This is not a cure-all but at least it will assure you of having an uncorrupted copy of the current channel app.
Depending on your Roku model number you'll find the "System restart" option under either "Settings > System > Power" or under "Settings > System". If you don't have sufficient control to use the menus, or if it is just more convenient, you can also restart by pulling the power plug for a short while, then plugging it back in.
**On a Roku TV with "Fast TV Start" enabled, turning the TV off/on only puts you in/out of a low power standby state, it does NOT give you a complete restart. Use the methods above.
Hey there!
We’re closing this thread due to its outdated status. If you’re still experiencing a similar issue, feel free to search the Community for a more recent thread on the topic. If you don’t see one, you’re welcome to start a new thread so we can help you out.
Thanks!
Roku Community Team
