YouTube TV playback issue
So you closed a discussion on Roku no longer working properly with YouTube tv, by blaming it on YouTube, IN SPITE OF irrefutable proof that the problem is with Roku Express no longer working.
NOTHI...
Forum Discussion
One would think support personnel would review previous emails before responding, if they haven’t a clue what is being discussed.
But that’s just the opinion of someone with with 30 years of experience in tech support. I provided extensive research to Roku and spent $$ proving my results.
And not even a thank you to all of us who jumped through hoops to help. Instead we get a “go ask YouTube tv”, and a closed thread.
Thats terrible customer service. And an insult when you get responses from someone who didn’t bother to understand the issue.
Don't bother replying. You don’t have a clue what’s going on, anyway.
Apparently I have more of a clue than you do. Roku has no control over the functionality of 3rd party apps. If Google won't make their app work correctly on an older device, it's not the responsibility of Roku to make it work, and they can't do it anyway as they are not the app developer.
There's only a handful of responses to this thread, and I have read them all. Since I'm not a Roku employee, I have no access to any "previous emails" that you might have provided. All I can base it on is the content of this thread, and you haven't provided anything that makes me think there's any problem with the Roku itself. I've already mentioned the poor support that Google provides for older devices.
