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Marji's avatar
Marji
Newbie
2 years ago

YouTube Stops Playing roku streaming stick

Turning off bandwidth did not help could it be the stick? Everything was fabulous until last night

1 Reply

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  • RokuEuniceL's avatar
    RokuEuniceL
    Retired Moderator

    Hi Marji,

    Greetings from the Roku Community!

    We're glad to assist you with your inquiry. We'd like to know more about the issue that you are experiencing so that we can assist you further. Tell us more about it by providing us with this information:

    • Can you please elaborate on the specific issue that you are experiencing?
    • What do you see on your screen when you’re trying to play a content?
    • Is the issue happening on all contents or channels, or is this isolated to one content or channel? (Specify)
    • Are you getting any error messages or error codes while trying to play a content?
    • Is your Roku streaming stick currently connected to your network?

    We'll be looking forward to your response.

    Kind regards,

    Eunice