Forum Discussion
MikeK3
2 months agoBinge Watcher
Same issue here. Roku Ultra issues. Not happening on my phone app.
RokuEmmanuel-D
2 months agoCommunity Moderator
Hi, MikeK3.
We saw you're having some issues too. Just wanted to let you know we’re still looking into it. The team is gathering more info, and it would be great if you could share the details we requested below:
- Roku device model, Device ID, Serial Number, and Software version (It can be found in Settings > System > About)
- Tracker ID (Press Home five times, then press Back button five times)
- App build version (Highlight the app from the Home Screen and press the Star * Button)
We'll wait for your response!
Roku Community Team