at ROKU
stop asking for equipment information and saying “we’ll pass it on to the team“ and just fix the darn thing. Don’t care if it is YouTube, it’s your equipment, rather my equipment that I bought from you whatever YouTube is doing it’s your responsibility to fix it and make it work on your equipment. So please stop grousing and fix it. Roku!
though like another user here said, Roku equipment getting old, maybe it’s time to look for another option besides Roku. I mean if they can’t fix this after this amount of time what are they gonna fail on next. Certainly my next upgrade I will consider something besides Roku apparently has a pathetic support team.
what suggestions to other users here have as an alternate to Roku?
Same issue here after updating software on ROKU Ultra on 4/25/25 to version 14.5.4, build 5944.
