Forum Discussion

Mr_Mxyzptlk's avatar
Mr_Mxyzptlk
Reel Rookie
3 months ago

YouTube shorts play at double speed after initial playing

Ever since the latest system update, all of the Shorts play normally 1 time and then when they repeat the 2nd and any other playbacks are played at double speed, with garbled sound. Moving to another...
app playback
RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
3 months ago

Thanks for sharing here, Mr_Mxyzptlk!

You mentioned this happened after the recent update. However, we'd like to know if you have also done these troubleshooting steps below;

  1. Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
  2. Restart your Roku device (Important step after removing the app): Go to Settings > System > Power > System restart > Restart Now.
  3. Reinstall the channel: After your Roku device restarts, visit the Roku Streaming Store and add the channel again.

Still having issues? Please let us know so we can dive deeper into it!

Roku Community Team

TheRealSquirt's avatar
TheRealSquirt
Newbie
3 months ago

We are also seeing this issue with our Roku Ultra.  For us, it started a day or 2 ago.  Maybe we just got a recent update.  We are using it on a Sony Bravia TV with the Google System. When we use the YouTube app directly from the TV, we do not have the issue.  The problem is only with the Roku.