Ever since the latest system update, all of the Shorts play normally 1 time and then when they repeat the 2nd and any other playbacks are played at double speed, with garbled sound. Moving to another Short video gives a normal playback, but letting it repeat goes into double speed again.
I've rebooted, and checked for updates (get none) and the problem persists.
Anyone else see this? I have a ROKU Ultra.
at ROKU
stop asking for equipment information and saying “we’ll pass it on to the team“ and just fix the darn thing. Don’t care if it is YouTube, it’s your equipment, rather my equipment that I bought from you whatever YouTube is doing it’s your responsibility to fix it and make it work on your equipment. So please stop grousing and fix it. Roku!
though like another user here said, Roku equipment getting old, maybe it’s time to look for another option besides Roku. I mean if they can’t fix this after this amount of time what are they gonna fail on next. Certainly my next upgrade I will consider something besides Roku apparently has a pathetic support team.
what suggestions to other users here have as an alternate to Roku?
Same issue here after updating software on ROKU Ultra on 4/25/25 to version 14.5.4, build 5944.
I have the exact same issue. Verified Ytshorts works fine on other devices like phone -the fast playback speed and garbled sound after the first play is limited to my Roku Ultra.
Just started noticing it within the past week.
Having this same issue. Will this be fixed?
I too have a Roku Ultra with the same issue. I have uninstalled and reinstalled the YouTube app which did not solve the issue. It is making it easier to try a different equipment provider if a solution cannot be found. Not only is this an issue but also after ten minutes or so on pause it kicks me out to the select user screen. Very annoying.
Yes, it can be an issue with one specific device. The hardware isn’t identical.
And yet, clearly, it is absolutely not with just one specific device. As evidenced by the thread about it.
Same issue. Roku Ultra. Double-speed playback on second and subsequent plays on YouTube Shorts. Stop telling us this is our problem. This is a Roku problem. Fix it!
Hey everyone
Thanks for flagging this issue here!
Our team has reviewed the YouTube Shorts play at double speed. We are working on the issue and will keep you updated on the progress. I appreciate your patience and understanding.
Thanks again,
Roku Community Team
Official? Of course not. My response isn’t flippant, simply being practical. Remember, Google sells competing hardware, so they might simply not be too concerned about fixing their app on another platform. They’ll probably get around to it eventually. In the meantime they ensure their apps work fine on their platform and for the Android OS.
You don’t blame Microsoft when another company’s piece of software has problems. You contact the vendor of that product. This is no different.
But when we apply common sense troubleshooting with three TVs; one with Roku Ultra, another with Roku Streambar and another with Roku Stick........and it turns out that only the TV with the Ultra system has the problem............we decide that ROKU needs to fix the update that broke the shorts on Roku Ultra systems.
The fact it doesn't do it on all of your devices (which all have different hardware) points to an app issue for a specific hardware build. While it's always possible its something within the Roku OS, it's more likely that the app developer has something programmed incorrectly for that specific hardware configuration. The app developer must account for differences in hardware, or block access on the devices they don't want to do that for. A good example is the Roku 4. Many app developers no longer allow their app to work on that specific player because it has differences in hardware they don't want to deal with.
Thanks for sharing here, Mr_Mxyzptlk!
You mentioned this happened after the recent update. However, we'd like to know if you have also done these troubleshooting steps below;
Still having issues? Please let us know so we can dive deeper into it!
Roku Community Team
This is happening on my Roku Ultra
Started about a month ago, I was hoping it would have been noticed and fixed by now. Came to report it here.
Really annoying because it plays faster, and the audio is distorted.
RokuEmmanuel-D
I just tried uninstalling the YT app, restarting, and reinstalling. The issue remains. This is a bug
Thanks for the follow-up, urban_crawler!
We understand that the issue is persisting, and we'd like to investigate further.
Could you share your device details here?
Please get back to us soon!
Roku Community Team
We are also seeing this issue with our Roku Ultra. For us, it started a day or 2 ago. Maybe we just got a recent update. We are using it on a Sony Bravia TV with the Google System. When we use the YouTube app directly from the TV, we do not have the issue. The problem is only with the Roku.
Yes, same problem, on our Roku Ultra. We have a Roku Streambar and it is having no issues. I hope they fix this soon, it has already been longer than I had hoped for an update.....😟
