Forum Discussion
svenben
3 years agoNewbie
I am still having this issue for about two weeks
I have done all the mentioned steps. Here is what is unique:- All other apps work on my TV
- Youtube works on all other TVs in my house but my main one. I did do a software update
If you are still seeing this issue occur after following the troubleshooting step above, please provide us with the following information:
-Roku device model: TCL 55R516
-serial number - YS00KA103811
-device ID- FV283K103811
-software OS/version - 12.0.0 build 4182-30
-does this issue occur on a specific channel? if so, what channel and what version/build is the channel - Youtube 2.20 build 110005156
-tracker ID when this issue occurs - 11-268-972
-steps to reproduce the issue you are seeing - attempting to open youtube